Tim Teneyck has worked as a 911 dispatcher for the past 14 years in Oregon, Ohio. W hen he received a call from a woman requesting pizza delivery, he assumed she had dialed the wrong number.
Tim repeated the caller’s request before hanging up. “You called 911 to order a pizza?!”
The woman on the other end of the telephone was completely unfazed. Tim was still perplexed by the bizarre discussion when she gave him her address and apartment number. But he didn’t hang up.
“You’re not understanding,” she insisted.
In 14 years, Tim had never received a call like this. Nothing made sense, and he knew something was off.
This woman was trapped in a horrible predicament she couldn’t escape – Tim assumed it was domestic violence — and it was up to him to save her.
Tim began speaking in a coded language to elicit more information from the distraught caller while avoiding setting off any alarms on her end.
When he sent officers to the caller’s house, he made care to advise them to turn off their sirens. Once the officers arrive, Tim finally learned what she was trying to escape from.