Krystal Payne is a barista at Starbucks, and she prides herself on knowing her regular customers. Ibby Piracha is one of her most unique customers, but it’s not what he orders that makes theri relationship so special. Instead of reciting what he wants, Ibby writes down his order on his phone and shows it to Krystal. Ibby goes through this elaborate process because he is deaf.
Something about this experience bothered Krystal, so she came up with a brilliant idea. After months of planning Krystal was ready to act, but this time she was the one writing a note. Before he could place his order, Ibby found himself looking at small white slip of paper that read, “I’ve been learning ASL just so you can have the same experience as everyone else.”
Ibby couldn’t believe it, but Krystal was ready to take his order in sign language. She had spent many hours pouring over YouTube videos in her spare time just to make one customer feel more comfortable.
Completely overwhelmed by her kindness, Ibby wrote about his experience on Facebook,
Oh, I gotta love this place. Starbucks woman cashier, she wrote it to me and she knew I am deaf. I am surprised she learning sign language because I attend to Starbucks 3 times in a week. She asked me “what you want drink?” in sign language. I am so blessed with her. I think she realized Leesburg, VA have deaf people. Please share this post to everyone. I want hearing people would understand about hearing community support for the deaf community.
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